Terms

Styx is an early product. Memorials are stored in a real database now rather than only in your browser, but it does not yet take payments, and it should not be relied on to keep the only copy of a photograph or a piece of writing that matters to you.

We will say clearly on this page when that changes. Until then, and honestly for a good while after, please keep your own copies of anything irreplaceable.

The memorial is yours. The photographs, writing and memories you put into Styx belong to whoever they belonged to before. We do not claim ownership of any of it.

You give us permission to store and display that material for the purpose of running the memorial, and nothing else. That permission ends when you delete it.

That you have the right to publish what you upload, and that you are entitled to make a memorial for the person it is about. In practice that means being a family member, or having a family’s blessing.

Do not use Styx to publish a memorial for someone who is alive, to harass a family, or to publish material you have no right to share. We will remove memorials that do any of those things.

Grief is complicated and families do not always agree. Whoever creates a memorial controls it, including what appears on it. If a close relative asks us to intervene, we will try to help the people involved reach an answer between themselves.

Where that fails, we will act in favour of the wishes of the closest surviving family, and we may take a memorial private while it is being sorted out. We would rather be slow and careful than fast and wrong.

A memorial will cost a single payment. There is no subscription, and nothing expires because you stopped paying. Visiting a memorial and adding a photograph or a memory is free. Candles and flowers are paid tributes, priced in the currency you are shown before you commit.

If you are unhappy with what you paid for, write to us and we will refund you. We would rather return the money than argue with somebody who is grieving.

A memorial is supposed to outlast the company that made it, so it would be dishonest not to plan for our own failure. If Styx were to shut down, we commit to giving reasonable notice, to letting everybody export every photograph and word from their memorial, and to not selling the archive to anyone who intends to advertise against it.

Styx is provided as it is. We will work hard to keep memorials safe and available, but we cannot promise a service that never fails, and our liability is limited to what you paid us.

These terms are governed by the law of Canada. They will be reviewed properly by a lawyer before Styx takes any money.

Anything at all can go to hello@styx.ca.